"Thanks again for a first class product – its refreshing to work with consultants who actually know the business"

Tony Young, Service Director, Rhondda Cynon Taf County Borough Council

November 2012

"An associate working with Morning Lane has been helping us re-think our approach to working with families. He is helping us use systemic theory with a pilot group of families within Derbyshire.

This has already begun to affect real change for those children, young people and parents involved; reducing risk and improving potential outcomes. The workers involved have a renewed enthusiasm for Social Work having experienced the positive difference made by an alternative method of engagement. The focus on relationship dynamics and strengths in families rather than their deficiencies has proved inspiring for the practitioners.”

Alison Noble, District Manager, Derbyshire County Council

March 2012

"The [assessment] process has been brilliant - the evaluation of the written assessments has been so spot on, I’m really impressed. It has added hugely to the [recruitment] process and I will never interview again without such rigour being applied.”

Nicola Clemo, Service Director, Cambridgeshire County Council

September 2011

“Most importantly, practitioners within the units can spend more time with families; it would be hard to overstate the value of this change."

"Units feel able to spend more time in direct work with the family and are confident that if a service user calls they are very likely to reach someone who is informed about their case. This sharing of caseloads between unit members enables trust to be maintained with families during difficult times and makes communications between the family and children‟s social care professionals easier."

Professor Eileen Munro, London School of Economics and Political Science and Human Reliability

Final LSE Evaluation - Sept 2010.pdf, September 2010

"The most prominent example of local innovation in children's services, which Munro highlights in great detail, is Hackney's Reclaim Social Work model. This model has effected a change from individual social workers holding a caseload to social work units holding cases."

Dr Donald Forrester, University of Bedfordshire

Community Care Magazine, May 2011

"The workplace must be configured through structures and systems that support practice. The Reclaim Social Work service in Hackney was a stand-out on this front and an exciting initiative in redefining social work, moving from adversarial practice to skilled family work and assessment."

Kate Alexander, Executive Director, New South Wales Department of Human Services

Churchill Fellowship Report, October 2010